Our Commitment

Ecotone Health Insurance Inc. (“Ecotone”) is committed to protecting your privacy and ensuring that your personal information remains confidential and secure.

This policy applies to all Ecotone-operated websites and products, including ecotonehealth.ca, mytip.ca (The Industry Plan), and legacy-plan.ca (The Legacy Plan).

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We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and with the rules of the provincial insurance councils in Saskatchewan, Alberta, British Columbia, and Ontario.

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Collecting and Using Your Information

We collect personal information directly from you, your employer, association, or advisor when you apply for coverage, submit claims, or communicate with us.

This may include identifying and contact information, eligibility data, and claim details.

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We use this information to:

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• confirm eligibility and underwrite coverage;

• administer and service benefit plans;

• adjudicate and process claims;

• communicate about your plan; and

• meet legal and regulatory requirements.

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If we ever need to use your information for a new purpose, we will request your consent first.

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Protecting Your Information

We maintain administrative, physical, and electronic safeguards to protect your information from loss, misuse, or unauthorized access.
Access within our organization is limited to authorized personnel who require it to perform their duties, and all employees are bound by confidentiality agreements.

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Ecotone does not collect or store banking information. All payment data and withdrawals are handled securely by Simply Benefits or any future third-party administrator acting on our behalf.

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Disclosure of Information

We may share information, as necessary, with:

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• insurers and service providers delivering benefits;

• healthcare professionals verifying coverage or claims;

• authorized representatives such as advisors or those with Power of Attorney; and

• government or regulatory authorities when required by law.

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We do not sell or trade personal information.

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Website Data and Cookies

Our websites use analytics tools and cookies to improve navigation, measure engagement, and understand site traffic.

You may manage or disable cookies through your browser settings.

Continued use of our websites indicates consent to these practices.

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Access and Correction

You may request access to, or correction of, your personal information at any time by writing to our Privacy Compliance Officer. Proof of identity will be required, and we will respond within 30 days.

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Disclaimer and Licensing

The information on our websites is provided for general informational purposes only and does not constitute an offer to buy or sell insurance products outside the provinces where Ecotone is licensed.

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Ecotone Health Insurance Inc. is incorporated in Saskatchewan and authorized to conduct insurance business in Saskatchewan, Alberta, British Columbia, and Ontario.

Life and accident & sickness insurance products, including The Industry Plan (TIP) and The Legacy Plan, are offered through Ecotone Health Insurance Inc. and its licensed representatives.

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Coverage, eligibility, and premiums are subject to the terms of the applicable plan documents and insurer underwriting rules. Plan details may change without notice. Refer to your official policy documents for confirmation of coverage.

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Accessibility and Contact

Ecotone strives to make all digital content accessible to everyone. If you experience difficulty using our websites, contact us for assistance.

Privacy Compliance Officer: Eric Biehn
Ecotone Health Insurance Inc.
P.O. Box 198, Humboldt, SK S0K 2A0
✉ eric@ecotonehealth.ca ☎ 1-844-ECOTONE (326-8663)